Payments & Return Policy
Payment: This can be made either via Visa or Mastercard.
Returns: We hope that you will love our products but if you are not completely happy with your purchase please simply return the unused goods to us in their original condition within 14 days of receipt. We will be happy to offer you an exchange or if you prefer a refund provided that the products are returned unused and complete in the original packaging. Unfortunately if the product is not in its original condition we will not be able to issue an exchange or refund. You will need to return the goods to us by recorded post at your own cost. Until we safely receive returned parcels they will remain the customer’s responsibility.
If the goods supplied are not what you ordered or are damaged The Rockingham Shop shall have no liability to you unless you notify us of the problem within 48 hours after delivery. Damaged items and packaging must be kept until the problem has been reported and appropriate action taken.
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